Tuesday, October 18, 2011

Full Voice Mail Box = No Business Financing

Here is an interesting trend we have been noticing - the number of callers who call us and then leave a callback number that is hard to reach is increasing. Usually, it's because we reach a mailbox that is full and that doesn't accept new messages. What is more interesting is that repeated attempts to call back get the same response. These are individuals that keep a full mailbox for days - or weeks. Believe it or not, this trivial little thing is actually a big problem.

Now here is my question - how can they reasonably expect to get business financing if we can't get in touch with them? An even more important detail considering we get calls from owners and executives - how can their customers reach them if their voice mail box is full all the time? And if their customers can't reach them - how can their business grow?

The fact is that how you handle your business is a very important part of the due diligence of a factoring company. And they will take this into consideration when deciding whether to offer a factoring line or not. It may seem like a trivial detail but it's actually an important one. It's common for factoring companies and their clients to be in regular contact - to communicate about advances, rebates and any issues that may crop up. Most will perceive that if you are hard to reach - you are hard to do business with.

So, want a piece of advice to improve your chances of getting invoice factoring? Be sure that your factoring company always has a way to reach you.